Exam 1Business Intelligence and Decision Support SystemsISEM 565-93-2016/Semester VI (LateSummer)Ins

Exam 1Business Intelligence and Decision Support SystemsISEM 565-93-2016/Semester VI (LateSummer)Instructor Eduardo RodriguezAugust 22, 2016Please write all explanations with details and assumptions. You need to refer every idea to what youhave read in the course. Use references that we have used in our classes in order to clarify some aspectsof the topics. You have 120 minutes to work on the exam. Submit it using regular assignment submissionsystem on Moodle.1. Based on what you have read/studied about the decision making process, data warehousestructure, problems that you can solve in prediction, data mining etc. please explain how youcould use these tools/concepts to support a public transit transportation company in your city.Assume that the goal is to reduce the number of customers’ complains.2. Assuming that you are working for the university how do you think that a DSS can be used forimproving the work professor/student and to improve the teaching learning process? Take as amain goal: to improve historical data to manage the good academic level of the school.Remember that you need to explain for the system everything related to data use andknowledge creation from data.