10. (TCO 10) Investment made to keep nonconforming products from occurring is (Points : 7)prevention

10. (TCO 10) Investment made to keep nonconforming products from occurring is (Points : 7)prevention cost.appraisal cost.internal failure cost.external failure cost.Question 11. 11. (TCO 11) A control chart is most like a(n) (Points : 7)histogram. Ishikawa diagram.scatter diagram.run chart. 12. (TCO 12) The _____ is often used to verify a cause-and-effect relationship. (Points : 7)Ishikawa diagramscatter diagramvalue stream map flowchartQuestion 13. 13. (TCO 13) In times of change, organizational learning benefits more from _____ leadership. (Points : 7)transactionaltransformationaldeclining stagnant Question(TCO 14) Which of the following is not an area of similarity between TQM and SCM? (Points : 7)Strengthening organization competitivenessFocus on performance Customer satisfactionCost controls